Pune, Maharashtra: Orbia has appointed Bijal Shah as the new Head of its Global Capability Centre (GCC) in Pune. With more than 23 years of global leadership experience spanning technology, operations, financial services and capability centres, Shah will lead the centre into its next phase of growth.
Before joining Orbia, Shah served as India Country Head and Board Director at Genworth Financial, where she played a role in strengthening organisational capabilities and enabling enterprise-wide transformation.
At Orbia, Shah will focus on building high-performing teams, advancing innovation, driving operational excellence and strengthening partnerships across the organisation’s global operations. Her appointment comes as global capability centres continue to expand their strategic role, moving beyond traditional support functions to contribute to business transformation and innovation.
Pune has emerged as an important destination for GCCs, supported by its established technology ecosystem, skilled talent pool and growing presence of multinational organisations. Leadership appointments such as Shah’s further highlight the city’s evolving role in global business operations.
Orbia’s Pune GCC is positioned to contribute to the organisation’s global priorities by strengthening capabilities, enabling collaboration and delivering meaningful business impact.


