Pune | October 2026
KONE India has inaugurated its Digital Experience Centre in Pune, marking a significant milestone in the company’s digital transformation journey. The Centre, the first of its kind in India, has been established to give customers a firsthand experience of emerging technologies shaping connected buildings and modern building management.
The Digital Experience Centre brings together digitalization, Artificial Intelligence (AI), connectivity and data-driven insights to demonstrate how technology can enable smarter decision-making, greater transparency and more proactive service management throughout a building’s lifecycle. The initiative aims to help customers understand the value of connected building solutions and how these technologies can improve operational visibility and customer experiences.
The inauguration was led by Amit Gossain, Managing Director, KONE India, and attended by Jussi Herlin, Executive Vice Chair, KONE; Philippe Delorme, President and CEO, KONE; and Nandan Nilekani, Co-founder and Chairman of the Board of Infosys. Their presence underscored the importance of digital innovation and technology-led solutions in shaping the future of connected infrastructure.
According to KONE, the Centre represents more than a demonstration of technology. It reflects the company’s commitment to helping customers unlock new value through smarter, more connected buildings and improved service management. As buildings become increasingly connected, digital solutions are playing a growing role in enhancing efficiency, transparency and the overall experience of building users.
The inauguration adds to Pune’s growing technology and innovation landscape, highlighting the city’s importance as a destination for global companies investing in digital capabilities and customer-facing innovation. The development also reflects the wider convergence of AI, connectivity and data-driven technologies across industries.
For Pune’s Global Capability Centre (GCC) ecosystem, such developments demonstrate how companies are bringing advanced technologies closer to customers while strengthening their presence in the city’s evolving business and innovation environment.